State Farm® Insurance Agent Manny Martinez

"Dessy was Great! She explained everything well and was able to get me the coverage I wanted for auto insurance."

"Terrible customer service. Monotone employees. No real explanation of things and fumbling over their words. It’s almost as how dare I ask for a full explanation of what he means with him saying “ya know other things like that” I’m sorry NO I don’t know that’s literally why I asked. Do better! Stop hiring children and not giving them training and showing them how to talk to and deal with people."

"I assure you that Manny treats this different. The service and knowledge that he and his team bring are second to none. If you are considering changing providers… call Manny! If you are young and looking for someone that will tell you the truth about the big bad world of insurance, call Manny! He will treat you like family and not bat an eye when giving you the shirt off his back. I can’t say enough good things about Manny Martinez!"

"My family and I have been with State Farm for more than 20 years, and we’re always happy with the help we get. Dessy’s patience is truly exceptional. She helped my husband and me add more coverages to our policy with great discounts! State Farm has been a wonderful insurance company, and we’ll continue to be with you in my family. Thank you all for everything you do."

"Manny helped me resolve my vehicle's cracked windshield issue quickly and without a hassle."

"En este locacion de State Farm realmente buscan como ayudar al cliente había estado pagando 220 con otra compañia por una poliza incompleta por llamarlo de esa manera y ellos junto a su equipo de trabajo lograr bajar mucho el precio de mi seguro por unos 150 con una poliza que realmente cubre todo , para todo el mundo el precio no es igual pero realmente recomiendo este lugar por la capacidad de adaptarce al cliente y darles el mejor precio con mejores beneficios , me atreveria a decir que son los mejores ame la antencion que me dieron"

"Great service and personable and someone you can actually trust. The State Farm team always makes things easy and looks out for our best interests. Highly recommended."

"I just want to say I love this team so much!
Always extremely helpful and I appreciate their prompt assistance."

"Dessy is very friendly, nice and extremely knowledgeable. She went above and beyond to make sure I was taken care of. Highly recommend."

"If you could give 6-Stars, that would be the rating! Manny has been my agent for quite some time, and each interaction from Glass Claims to Vehicle Damage claims have been exceptional and streamlined thanks to his help and clarification. He has always been cordial and polite, and makes a genuine effort know his clients beyond just being that of."

"Wonderful & sweet office staff. Especially Ms. Dessy. Highly recommended!"

"Every time I have an insurance issue!! Manny Martinez has the best team!
Dessy, Lourdes and Carmen always goes out of there way to clarify any doubts or questions I have, thank you for all you do!"

"Helpful and professional"

"Awsome agent to make buisness with, got transfer to him about a year ago, and every time I reach out they are very welcoming and kind. Ms, Dessy has help me out in so many ways when it comes to numbers,and ways to help me save to get to my desire budget towards insurance and very knowledgeable regarding different types of coverages. I could not be more pleased with my coverages, overall I highly recommend them for any kind of insurance they offer or getting a quote!"

"Marcos Valecillos me ha dado un trato impecable. Una persona muy honesta y colaboradora. Si requieren algún servicio en State Farm, busquen a Marcos que les aseguro que los va a ayudar y solucionar cada una de las dudas que tengan."

"Esta compañía de seguros es muy buena, no he tenido ningún contratiempo con ellos y llevo años con ellos. Tengo que resaltar a la asesora Dessy de manny Martinez la cual es muy diligente, siempre atenta y dispuesta a ayudar. Me ha explicado paso a paso el proceso de aseguransa y nos ha brindado los mejores beneficios y servicio. Definitivamente recomiendo está aseguransa y sobre todo el profesionalismo y arduo trabajo que ofrece la asesora Dessy.

This insurance company is very good, I have not had any setbacks with them and I have been with them for years. I have to highlight the advisor Dessy de Manny Martinez who is very diligent, always attentive and willing to help. She has explained the insurance process to me step by step and has provided us with the best benefits and service. I definitely recommend this insurance and above all the professionalism and hard work offered by the advisor Dessy."

"Ms. Dessy & staff are great!"

"Amazing and prompt customer service at all times everybody in the office is very personable and always willing to help pleasantly!!"

"They made our cancellation harder than it should be and we ended up responsible for fees. Manny never responds to emails. They are only nice when you keep filling their pockets."

"Carmen, Member Service's at Manny Martinez State Farm Houston Texas. She's great a good customer services knowledgeable knowledge , kindness and always willing to help. Manny and his team provides great coverage and willing to work with you and savings money helping you understand the coverages. I give the rating a 4.5 out of 5 or even more. State Farm is not for everyone. But they do their best to provide great customer service and have good coverage for all including vehicles, home ,life ETC ,.... And I recommend them to anyone."

"I’ve been a client of Mr. Martinez for years without issues until I had to cancel my coverage after moving to a condo, which your office does not cover. At that time, your office mistakenly sent my apartment the wrong move out date, which resulted in me being charged for not having insurance.

I reported this to Andrew back in June/July, and he admitted the office made a mistake and said he would email the apartment to correct it. However, the correction was never properly submitted. By August, when I followed up, I was told that “communications to our back-end team were lost in transit and never processed.” Because of this delay, my account was eventually sent to collections, and I was forced to pay fees out of pocket.

Only today did I receive a document in the mail showing that my date was finally corrected, long after the damage had already been done and my account sent to collections.

This situation was entirely caused by your office’s mishandling. I paid the financial price, lost significant time and energy, and was treated unprofessionally throughout the process."

"Have been with Manny for more years than I can remember! Excellent service and always on my side. Staff has always been very timely in their response and assistance."

"Manny and his team have provided great service to us for over 20 years. They are always immediately responsive and very helpful on all of our many issues over the years. Thank you Manny"

"Manny Martinez and his team have been taking care of us for over 20 years! His staff is amazing and so is he . It’s nice to know that we can pick up the phone anytime of day and he
Responds quickly . We have all our insurance needs with him and he periodically reviews our policies to make sure we are getting all the discounts and credits we qualify for - he has actually saved us money through out the years ."

"Manny does have a great staff, since the moment I first switch with him for home and car insurance, I've always had pleasant conversations with the staff. Arianna was always great , she helped me with my transition. And now I had the pleasure to speak with Dessy and she provided outstanding customer service and takes the time to make sure you have the best coverage and you understand with details what you are paying for. I do feel that everytime I call they take care of my needs!"